Delivery Policy – Marlyn Studios
Processing Time:
At Marlyn Studios, all orders are processed within 24 business hours after payment confirmation.
Shipping Time:
Orders are shipped within 48 to 72 business hours.
Total delivery time may vary depending on the customer’s location and the shipping carrier.
Shipping Areas:
We currently ship within Sweden and the United States.
International deliveries may take longer due to customs processing.
Shipping Costs:
Shipping costs are automatically calculated at checkout based on the weight and destination of the order.
We offer free shipping on orders over 800 SEK / 80 USD.
Order Tracking:
Once your order has been shipped, you will receive an email with your tracking number and a link to track your shipment.
Delays or Issues:
If your order does not arrive within the estimated timeframe, please contact us at support@marlynstudios.com.
We will investigate and keep you informed until the issue is resolved.
Return Terms
At Marlyn Studios, we want you to be completely satisfied with your purchase.
If you need to return an item, please review the following conditions:
-
Returns must be requested within 14 days of receiving your order.
-
Items must be unused, in their original packaging, and the boxes must remain sealed.
-
Returns will not be accepted for opened, used, damaged, or unsealed products.
-
The customer is responsible for the return shipping cost, unless the product arrived damaged or was sent in error.
-
Once the returned item has been received and inspected, a refund or replacement will be issued accordingly.
To initiate a return or for any questions regarding your order, please contact us at support@marlynstudios.com with your order number and reason for return.
Marlyn Studios
support@marlynstudios.com
www.marlynstudios.com